Joseph Selbie is a founder and the CEO of Tristream. Tristream specializes in web application design. Extremely hands-on, Selbie's project roles include team leader, business analyst, experience designer, and workflow analyst. He is particularly adept at helping enterprises maximize the opportunity that new applications provide to increase productivity and ROI through improved workflow and usability.
Tristream recently completed core experience design work on Cisco’s Service Contract Center, which captures and processes over five billion dollars in annual service contract revenue. Also, Tristream's work for Cisco's "I-deal" enterprise application was recognized by Nielsen Norman Group in their "Top Ten Intranets of 2001." Selbie is co-author of "Best Team Practices for Designing User Strategy, User Experience and User Interface for Web-Delivered Applications," and a frequent speaker at conferences such as the Nielsen Norman Group's Experience Design conference. Recently Selbie taught and consulted with Harvard's application development teams.
Tristream's Web-based application UI development process at major enterprises such as Cisco, KPMG, Adaptec, and Cartus (Formerly Cendant Mobility) is at the leading edge of the merger of traditional software development and emerging Web development processes.
Scott Mitchell is the Director of Application Architecture for Cartus, premier provider of global mobility management and workforce development solutions serving the corporate, government and affinity markets. Scott has responsibility for the overall system architecture for ATLAS, Cartus’ operational system that integrates customer contact management, service delivery, phone routing, and financials into a single Web-based application. Through a combination of business re-engineering, custom development, and the incorporation of best-of-breed products Cartus has affected a revolution in its service delivery process. The program is supported by a dedicated technical and business team using Six Sigma rigor to expose requirements.
The ATLAS application interface is the result of a five-year IS transformation plan involving the integration (and phased retirement) of over 10 legacy applications and databases. ATLAS, when fully developed and deployed, will be the single interface and daily work tool of the majority of Cartus employees, helping them manage over 100,000 employee moves per year, including the information intensive process of buying and selling homes. The ATLAS interface includes work flow-driven screens for internal employees and for Cartus’ clients and their employees.
Scott started his career in print design and moved to Web development when the medium was in its early years. He joined Cartus in 1997 as a developer, but moved quickly into a broader role as Web technology evolved into a core competency for Cartus. As both a designer and programmer, Scott brings a thoroughly grounded, user-centric perspective to his role.
Cartus is the industry leader in global relocation and workforce development support to organizations worldwide. Cartus is a business asset of Realogy, which also owns Century 21 and Coldwell Banker. Cartus has more than 2,800 employees based in strategic service centers worldwide, and assists over 100,000 transferees, expatriate assignees, and members each year across the 160 countries in which it provides services.
Scott lives with his wife and two sons in Connecticut.